JungleBet Customer Support
It is very important to us that every user can quickly contact the JungleBet support team to resolve any of their issues. Our specialists provide consultations 24 hours a day, completely free of charge. You can contact them, ask a question and soon receive the most detailed answer. And you can do it in several ways.
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Whatever your problem or concern, you can always contact the JungleBet support team by email. We have different addresses for different categories of questions.
General Questions – cs@betjungle.ink
Marketing Questions – marketing@betjungle.ink
Partner Questions – partner@betjungle.ink
You can send an email at any time of the day or night. The main thing is that it is done through the email address that you provided when you registered your account. This way we can immediately understand which client we are assisting.
Also, make the best use of each field. In the subject line, write in a few words what kind of problem you have encountered. And in the body, describe the problem in all details. Add screenshots if necessary.
Do not create multiple emails with the same question. Wait for the JungleBet support team to respond and communicate within the email thread. Also remember the rules of cultural communication. Be polite no matter what happens.
Processing time for an email request can take from a few minutes to 24 hours, depending on the current workload of the support team and the severity of your issue.
Online Chat
If the problem needs to be resolved as quickly as possible, or if you don't have too many questions, you can contact the JungleBet support team via live chat on the website or in the JungleBet app. Click the button in the corner of the screen to start a chat, send a message and wait for an operator to respond.
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